SOHO WHISKY CLUB PRIVACY POLICY
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1. PRIVACY POLICY: This privacy policy (“Privacy Policy”) applies to personal data that we collect from you as a user of this Site or as a membership applicant, member or customer (“you” or “your” being interpreted accordingly). It provides information on what personal data we collect, why we collect the personal data, how it is used and the lawful basis on which your personal data is processed, and what your rights are under the applicable data protection and privacy laws, including the General Data Protection Regulation (“GDPR”) which became applicable to us and you as of 25 May 2018. ‘Personal data’ as used in this Privacy Policy means any information that relates to you from which you can be identified. By using our Site or submitting your personal data you are taken to accept the terms of this Privacy Policy, so please read it carefully. 2. WHAT DATA WE COLLECT: • Membership Application: The personal details you provide when submitting a membership application. This includes your name, address, e-mail address; business address and phone number; gender and date of birth; country; potentially a picture of yourself; information about your work and other information that you elect to provide to support your application. • Reservation Information: Personal data collected in relation to reservations, such as your first and last name, email address, billing and payment information (for further details please also refer to the section below headed “Payment Information”) will be processed in accordance with a privacy policy provided at the time of requesting a reservation or booking so please ensure that you read our privacy notice on the reservation website that we may provide to you when we collect or process your personal data. • Other Information: Personal details you choose to give when corresponding with us by phone or e-mail, participating in user/customer/member surveys or otherwise visiting and interacting with this Site or any other websites we operate, and personal data that you provide to us when you visit our Club. 3. AUTOMATICALLY COLLECTED PERSONAL DATA: • Log Data: When you visit our Site, our servers record information (“log data”), including information that your browser automatically sends whenever you visit the Site. This log data includes your Internet Protocol (“IP”) address (from which we understand the country you are connecting from at the time you visit the Site), browser type and settings, the date and time of your request. • Our Site uses cookies (small text files placed on your device) and similar technologies to distinguish you from other users. This is to provide you with a good user experience when you browse our Site and allows us to improve its features. For detailed information on the cookies and similar technologies we use, please see our cookie policy. 4. HOW WE USE YOUR PERSONAL DATA: We use your personal data in the following ways: • To acknowledge, confirm and deal with your membership application (and where necessary put you on our waiting list). Such use of your data is necessary in order to implement your request to become a member. • Where you are a member, provide you with membership services, administer your membership account and contact you regarding your use of the services. Such use is necessary to respond to or implement your request and for the performance of the contract between you and us. • To complete and fulfil your reservation, for example to process your payment and provide you with related customer service. Such use is necessary for the performance of the contract between you and us. • To contact you in connection with user/customer/member surveys and use any information you choose to submit in response, provided that you gave us your consent to being contacted in this way at the time you provided us with the personal data. • Soho Whisky Club may provide you, or permit selected third party service providers to provide you, with information about goods or services, events and other promotions we feel may interest you as a member or membership applicant. We (or such third party providers) will contact you by email only with your consent, which was given at the time you provided us with the personal data. • As necessary for certain legitimate business interests, which include the following: - where we are asked to deal with any enquiries or complaints you make. - to administer our Site, to better understand how visitors interact with our websites and ensure that our Site is presented in the most effective manner for you and for your computer/device. - to conduct analytics to inform our marketing strategy and enable us to enhance and personalise the experience we offer to our members and our communications, including by creating customer or member profiles to enable personalised direct marketing communications. - to provide postal communications which we think will be of interest to you. - if you ask us to delete your data or to be removed from our marketing lists and we are required to fulfil your request, to keep basic data to identify you and prevent further unwanted processing. - to share personal data among our affiliated businesses for administrative purposes, for providing membership services and in relation to our sales and marketing activities. - we may anonymise, aggregate and de-identify the data that we collect and use such anonymised, aggregated and de-identified data for our own internal business purposes, including sharing it with our current and prospective members, business partners, our affiliated businesses, agents and other third parties for commercial, statistical and market research purposes, for example to allow those parties to analyse patterns among groups of people, and conducting research on demographics, interests and behaviour. - for internal business/technical operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes and as part of our efforts to keep our Site, network and information systems secure. - to (a) comply with legal obligations, (b) respond to requests from competent authorities; enforce our Club Rules (c) protect our operations or those of any of our affiliated businesses; (d) protect our rights, safety or property, and/or that of our affiliated businesses, you or others; and (e) enforcing or defending legal rights, or preventing damage. • We may use your personal data for other purposes which you have consented to at the time of providing your data. As used in this Privacy Policy, “legitimate interests” means the interests of Soho Whisky Club in conducting and managing our organisation. When we process your personal data for our legitimate interests, we make sure to consider and balance any potential impact on you, and your rights under data protection laws. Our legitimate interests do not automatically override your interests. We will not use your personal data for activities where our interests are overridden by the impact on you, unless we have your consent or those activities are otherwise required or permitted to by law. You have the right to object at any time to processing of your personal data that is based on our legitimate interests, on grounds relating to your particular situation (for more information on your rights, please see “Your Data Protection Rights” section below). 5. DISCLOSURE OF YOUR INFORMATION: We share your personal data with third parties in the following situations:• Service Providers: Soho Whisky Club, like many businesses, sometimes hires selected third parties who act on our behalf to support our operations, such as (i) card processing or payment services (see the section below headed “Payment Information”), (ii) credit reference agencies to protect against possible fraud, (iii) IT suppliers and contractors (e.g. data hosting providers or delivery partners) as necessary to provide IT support and enable us to provide membership services and other goods/services available on this Site or to members, (iv) web analytics providers, (v) providers of digital advertising services and (vi) providers of CRM, marketing and sales software solutions. Pursuant to our instructions, these parties may access, process or store your personal data in the course of performing their duties to us and solely in order to perform the services we have hired them to provide. • Business Transfers: if we sell our business or our company assets are acquired by a third party personal data held by us about our members, membership applicants or customers may be one of the transferred assets. • Administrative and Legal Reasons: if we need to disclose your personal data (i) to comply with a legal obligation and/or judicial or regulatory proceedings, a court order or other legal process. (ii) to enforce our Terms & Conditions, Club Rules or other applicable contract terms that you are subject to or (iii) to protect us, our members, membership applicants, or contractors against loss or damage. This may include (without limit) exchanging information with the police, courts or law enforcement organisations. 6. PAYMENT INFORMATION: We may arrange that card or payment data you submit in support of a membership application or subscription fee is stored for the purpose of processing your application, initiating your membership and collecting your subscription fees if your initial application is successful (or if you are put on to a membership waiting list, please note that this data may be stored for later use to initiate your membership and subscription). We store and use this card or payment information for the purpose of processing any future payments that you make as a member for additional goods and services. We will store this data in accordance with our legal obligations under applicable law and only for so long as legally permitted. You may choose to opt out of us holding your card or payment data although this means that you will need to re-supply us with card/payment details to initiate your membership subscription fee or for the purpose of making any future purchases. 7. SECURITY: Unfortunately, the transmission of information over the internet or public communications networks can never be completely secure. We will take appropriate technical and organisational security measures to protect the personal data that you submit to us against unauthorised/unlawful access or loss, destruction or damage, although we cannot 100% guarantee the security of personal data that you provide to us online. 8. PERSONAL DATA RETENTION: We will keep your personal data only for as long as is reasonably necessary for the purposes outlined in this Privacy Policy, or for the duration required by any legal, regulatory, accounting or reporting requirements, whichever is the longer. In particular, we retain membership records for one year after expiration or termination of your membership. We retain information submitted through the Site and the other websites we operate for one year following account closure or contact with you, as applicable. When you consent to receive marketing communications, we will keep your data until you unsubscribe. To determine the appropriate retention period for your personal data, we consider the amount, nature, and sensitivity of the personal data, the purposes for which we process your personal data, applicable legal requirements or operational retention needs, and whether we can achieve those purposes through other means. Upon expiry of the applicable retention period we will securely destroy your personal data in accordance with applicable laws and regulations. In some circumstances we may anonymise your personal data so that it can no longer be associated with you, in which case it is no longer personal data. 9. YOUR PERSONAL DATA PROTECTION RIGHTS: Certain applicable data protection laws give you specific rights in relation to your personal data. In particular, if the processing of your personal data is subject to the GDPR, you have the following rights in relation to your personal data: • Right of access: If you ask us, we will confirm whether we are processing your personal data and, if so, provide you with a copy of that personal data along with certain other details such as the purpose of the data processing. If you require additional copies, we may need to charge a reasonable fee. • Right to rectification: If your personal data is inaccurate or incomplete, you are entitled to ask that we correct or complete it. If we shared your personal data with others, we will tell them about the correction where possible. If you ask us, and where possible and lawful to do so, we will also tell you with whom we shared your personal data so you can contact them directly. • Right to erasure: You may ask us to delete or remove your personal data, such as where our legal basis for the processing is your consent and you withdraw consent. If we shared your data with others, we will tell them about the erasure where possible. If you ask us, and where possible and lawful to do so, we will also tell you with whom we shared your personal data with so you can contact them directly. We may continue processing personal data where this is necessary for a legitimate interest in doing so, as described in this Privacy Policy. • Right to restrict processing: You may ask us to restrict or ‘block’ the processing of your personal data in certain circumstances, such as where you contest the accuracy of the personal data or object to us processing it. We will tell you before we lift any restriction on processing. If we shared your personal data with others, we will tell them about the restriction where possible. If you ask us, and where possible and lawful to do so, we will also tell you with whom we shared your personal data so you can contact them directly. • Right to data portability: You have the right to obtain your personal data from us that you consented to give us or that was provided to us as necessary in connection with our contract with you. We will provide you with your personal data in a structured, commonly used and machine-readable format. You may reuse it elsewhere. • Right to object: You may ask us at any time to stop processing your personal data, and we will do so: a) If we are relying on a legitimate interest to process your personal data — unless we demonstrate compelling legitimate grounds for the processing or b) If we are processing your personal data for direct marketing.• Right to withdraw consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing of your data before we received notice that you wished to withdraw your consent. • Right to lodge a complaint with the data protection authority: If you have a concern about our privacy practices, including the way we handled your personal data, you can report it to the UK data protection authority (the Information Commissioner’s Office or ICO), or, as the case may be, any other competent data protection authority of an EU member state that is authorised to hear those concerns (you may find EU Data Protection Authorities’ contact information here.) If you wish to exercise any of these rights please contact us as described in the “Contact” section below. We may also need to ask you for further information to verify your identity before we can respond to any request. 10. CHANGES TO OUR PRIVACY POLICY Any changes we may make to our Privacy Policy in the future will be posted on this page. Please check back frequently to see any updates or modifications. If required by the applicable law, we will notify you of any material or substantive changes to this Privacy Policy. 11. CONTACT Questions, comments or requests regarding this Privacy Policy should be addressed to info@sohowhisky.club
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SOHO WHISKY CLUB TERMS AND CONDITIONS
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Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Soho Whisky Club's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term Soho Whisky Club or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 42 Old Compton Street, London W1D 4LR. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
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SOHO WHISKY CLUB RULES AND REGULATIONS, 2018
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Membership Criteria
All membership candidates must be at least 18 years of age.
1 Club Name and Organisation
1.1 The name of the club is Soho Whisky Club ('the Club').
1.2 The Club is a proprietary club, owned and operated by Soho Whisky Club, 42 Old Compton Street, London, W1D 4LR.
2 Objects
The objects of the Club are to provide recreational facilities for its Members and Members’ guests in a sociable environment
3 Primary Concepts
3.1 The Membership Committee shall be nominated by the Proprietor from time to time ('the Membership Committee'). ‘The Membership Committee’ is headed by, but is not limited to, the General Manager
3.2 The Club premises are located at 42 Old Compton Street, London W1D 4LR.
3.3 The Proprietor is responsible for providing the Club with the Club premises and all necessary facilities for carrying on the Club in accordance with the Objects of the Club and these Rules and Regulations.
3.4 Membership shall consist of Members (hereinafter called “Members” and “Membership” shall be construed accordingly).
3.5 The Rules and Regulations shall be applicable to all Members and as appropriate Members’ guests and permitted guests.
4 Membership Committee
4.1 The Membership Committee shall exercise the powers given to it under these Rules and Regulations together with such other powers of management as it may from time to time undertake at the request of the Proprietor, who may veto or vary any decision of the Membership Committee.
4.2 The Membership Committee may delegate to the Club any of its powers relating to Membership.
5 Control Management
The Membership Committee shall have all administrative powers necessary to carry out the Objects of the Club in accordance with these Rules and Regulations.
6 Details of Membership
6.1 Every candidate for Membership must be at least 18 years of age.
6.2 Proposals for Membership shall be made on the form provided for that purpose by the Club and a valid form of identification is required to verify Membership and eligibility for Membership.
6.3 The Club charges all new members a joining fee and this must be paid before membership in finalized. Thereafter an annual membership fee is paid by all members and is payable on demand. Joining and annual membership fees are decided by the Membership Committee. The Membership Committee’s decision shall be final and binding and the Membership Committee will not enter into any correspondence in relation to fees.
6.4 The Membership Committee shall have sole discretion as to who shall become a Member of the Club and shall have the right to refuse any application for Membership for any reason without giving any explanation.
6.5 A successful candidate shall be notified of his/her election and shall become a Member of the Club and shall thereafter be entitled to all the benefits and privileges of such Membership. Members will be issued with a Membership card (which shall remain the property of the Club).
6.6 All Members agree to be bound by, and to observe at all times, these Rules and Regulations.
6.7 Any omission from, or inaccuracy in, the particulars relating to, or the description of, any candidate for Membership may render the candidate’s election void at the discretion of the Membership Committee.
6.8 Membership is non-transferable.
6.9 Members shall have the right to propose potential candidates for the Membership Committee’s consideration. The Membership Committee’s decision shall be final and binding and the Membership Committee will not enter into any correspondence or consider any appeals.
6.10 A list of the names and addresses of all Members of the Club must be kept on the Club premises and produced on demand for inspection by a police officer. By accepting Membership all Members agree to acknowledge that their personal information shall be subject to this Rule 6.11.
6.11 The Membership Committee reserves the right, in its absolute discretion, to terminate the Membership of any Member for any reason and at any time.
6.12 The name of a Member whose Membership is terminated will be removed from the list of registered Members and he/she will immediately cease to be a Member of the Club.
6.14 Save when the Club is being used for a Private Event, Members may have priority entry during the opening hours of the Club for themselves and their guests
7 Guests
7.1 Subject to the provisions of these Rules and Regulations, Members may invite guests who have attained the age of 18 years but no Member may bring more than three guests in any one day unless told otherwise by The Membership Committee. The allowance of more than three guest shall be for that allowed occasion only.
7.2 The guest of a Member may be asked to sign and write his/her name in the book supplied for that purpose and provide a valid form of identification.
7.3 The Management reserves the right to admit non-members as his or her guest up to the capacity as shown on the Premises Licence.
7.4 The following may not be admitted as guests to the Club:
7.4.1 former Members who have been expelled;
7.4.2 persons who, having applied for Membership, have been rejected;
7.4.3 persons who are under 18 years old; and
7.4.4 Members who are under suspension.
8 Conduct of Members
8.1 The Membership Committee, or any person(s) designated by the Membership Committee, shall have the right to refuse any Member entrance to the Club.
8.2 All Members and guests are required to maintain an acceptable standard of dress in the Club. The Membership Committee’s decision on what is acceptable shall be final and binding.
8.3 The Membership Committee may require any Member infringing these Rules and Regulations to leave the Club premises immediately and his/her Membership may be withdrawn as detailed in Rule 9 below.
9 Expulsion of Members
9.1 The Membership Committee, or any Club manager/employee so authorised by the Membership Committee, may expel from the Club (and subsequently terminate or suspend from Membership for a specific period) any Member whose conduct inside or outside the Club premises, in the opinion of the Membership Committee, or such Club manager/employee might be injurious to the character or interests of the Club or render him unfit to associate with Members or if any Member should wilfully remove, destroy or damage any item, article or property belonging to the Club, another Member, or a guest, whilst at the Club.
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9.2 CLUB RULES (9.2 of 14)
Please click here to see all rules & regulations
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For the avoidance of doubt, the following (non-exhaustive) list of behaviour or offences will lead to the immediate expulsion of a Member from the Club premises and may lead to suspension or termination of their Membership:
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• Violent, abusive or intimidating conduct
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• The use of, possession of, or sale of illicit drugs and/or contraband and/or weapons
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• Sexual, racial or any other form of discrimination, harassment or bullying towards any other Member or employee of the Club
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• Rudeness or bad language to a Member or an employee of the Club
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• Any action likely to bring the Club into disrepute
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• Any action likely to prejudice the Club’s Premises Licence
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• Serious insubordination under the influence of alcohol
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• Deliberate damage to Club property
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• Illegal gaming or betting in the Club
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• Any action, within or outside the Club, likely to cause a disturbance to residents in neighbouring properties
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9.3 Before a Member is suspended or his/her Membership terminated, the alleged offender's conduct shall be inquired into and the person involved shall be given the opportunity to defend himself/herself and to justify or explain his/her behaviour.
9.4 Having inquired into the events, if the Membership Committee is of the opinion that the Member is guilty of such conduct as mentioned above and has failed to justify or explain it satisfactorily, the Committee may either suspend or terminate the Membership of the offender at its discretion.
10 Sale and Supply of Alcohol
10.1 Sale or supply of alcohol in the Club is permitted within the hours and conditions permitted under the Premises Licence in respect of the Club premises.
11 General Rules
11.1 The Club shall use all reasonable endeavours to ensure that no Member receives less favourable treatment on the grounds of their sex, race, religion or belief, disability, marital status, age, religion, sexual orientation, nationality, colour or ethnic origin.
11.2 Nothing in these Rules and Regulations shall be deemed to exclude the Club’s liability for death and/or personal injury arising out of any negligent or unlawful act by the Club.
11.3 All property brought into the Club premises by any Member or his/her guest shall be at the sole risk of the person bringing such property onto the Club premises and neither the Proprietor, the Membership Committee nor any employee or agent of the Club shall be liable for any loss or damage to any such article, howsoever occasioned.
11.4 The Club has established a Privacy Policy in respect of the confidence its Members places in it and in conformity with high standards of data protection to which it is committed. The Club is registered to hold personal data under the United Kingdom Data Protection Act 1988. By becoming a Member it is acknowledged that any personal information ("Personal Information") that Members and/ or their guests make available to the Club either through the Membership process, access to the Club, and/or the Club web site or otherwise is done so voluntarily and with the relevant Member’s/ guest’s knowledge and consent.
11.5 Members agree to keep all passwords, user names, and/or any other identifying information used on or in connection with the Club and/or its web site (the “Access Profile”) private and secure. The Access Profile is strictly personal and may not be shared with or disclosed to any other party. Members understand that the Access Profile is confidential and that they will be held responsible for any damage caused through use of the Access Profile by any unauthorised person.
11.6 CCTV Operating Procedures
The Club takes Members’ rights to privacy very seriously. The Club employs the use of CCTV cameras and operates them within a strict Code of Practice. All CCTV Operators are trained to operate within this Code of Practice and all relevant legislation. The system has also been fitted with ‘privacy zones’ to ensure that private areas cannot be looked into. The system has been registered under the Data Protection Act 1998 and operates within the guidelines laid down by the Information Commissioner. The system is operated in accordance with the Human Rights Act 1998, the Regulation of Investigatory Powers Act 2000 and the Freedom of Information Act 2000. Images recorded by the CCTV cameras are retained for 31 days and are then wiped unless required for an on-going investigation by an enforcement agency. No images are provided for commercial, entertainment or any other purposes.
11.7 Cancellation of Tasting Experiences
We're happy to cancel and reschedule a booking once. This, however, must be requested at least 10 days before the date of the tasting experience. Within the 10 day period the Club will not refund the £50 deposit (or the 50% tasting fee deposit for tastings over 10 guests). We will always do our best to accommodate any last minute emergencies. We also endeavour to, if a booking has been cancelled within 24 hours, move a booking: the tasting must take place within 30 days of cancellation.
12 Alteration of rules
These Rules and Regulations may be revoked, supplemented or altered by the Membership Committee at any time. Any such revocation, alteration or addition shall be deemed to have been brought to the notice of Members provided that a copy thereof is prominently displayed on the Club’s official website www.sohowhisky.club
13 Dissolution
The Club may be dissolved by the Proprietor at any time.
14 Disputes
14.1 Any dispute or difference which may arise in respect of these Rules and Regulations and/or in relation to Membership or operation of the Club shall be determined by the Membership Committee, whose decision shall be final and binding on all Members.
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